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Not entirely. Since we don’t accept Medicare, it’s best to call them to find out exactly what you can expect on your own. It seems from our experience that Medicare will typically cover the ‘lifting mechanism’ of a lift chair when the chair is deemed a medical necessity by a physician. This lifting mechanism cannot be separated from the total cost of the chair. Chairs are sold as a total unit. What we see customers do, is file for reimbursement for this portion of the chair. As a service, we try to stay current on the Lift Chair claim forms for Medicare reimbursement. Ask us for a copy when you come in.

It is important to know, that it is the buyers’ responsibility to work with Medicare and to be aware of what their plan may or may not cover. We advise that you call Medicare before you buy to avoid any surprises. We cannot tell you how much or if you will receive a reimbursement.

No, however for those who suffer from some conditions, for example, arthritis, hip, and other joint replacements, your health care provider may agree that a Lift Chair is a medical necessity. When you provide a prescription, we do not charge sales tax.

We do not run sales in the sense that chairs are less expensive at some points of the year vs. other times of the year. We will occasionally run a coupon which you can find by following us on Facebook or signing up to be on our email list.

Westmoreland Medical will service your chair for the first year (within a 30-mile radius of our store). The manufacturers of the chairs we carry all offer warranties too. Please ask us about the details. We have printed copies available. Our service promise is also detailed in the purchasing agreement as well.

Yes! We deliver and set up for no extra cost if you live within a 30-mile radius of our 1945 State Street New Albany, IN location.

Our return policy is that products can be returned to us within 10 days, only if in unused and brand-new condition, and with a 25% restocking fee on Lift Chairs and Mobility Scooters.

We do not file insurance. We can offer you a quality product with a service promise for a competitive price.

Yes, it is required that a prescription from your doctor is written for a purchase.

No, the POC offers oxygen when inhaled (pulses). It is not appropriate for someone who needs constant continuous flow. You can discuss options with your doctor.

Yes, The POC conforms to all applicable FAA acceptance criteria for POC

Give us a call and we can talk about your needs and quote you a price at 812-590-6738, Monday-Friday 9 am- 5 pm.

It depends on the setting you are using. For example, in the most common setting of 2 (this is the number of liters of oxygen prescribed), the battery will last 4.2 hours.

You should call your doctor or home health agency and use your continuous oxygen unit. The POC should not be your only source of oxygen at home. For service, bring your POC to us during business hours, we will run software on the unit to identify the issue and order replacement parts. At times, it may need to be sent back to the manufacturer. We do not run an emergency service. In case of emergency, call 911 or go to your nearest emergency room.

Yes, there is a 5-year warranty on the concentrator, a 3-year warranty on the sieve beds, and a 1-year warranty on the battery. If your unit needs to be sent back to the manufacturer for repair, you will be responsible for shipping costs to the factory. The factory will pay for the shipping back.

We recommend you carry an extra charged battery with you for trips that might be longer than your battery life. The extra battery will fit into your carrying case. If you have access to an AC power adapter you can charge your unit on the go. If you are in the car, you may find the DC car adapter a nice accessory to bring along to help you charge the unit. The unit will continue to charge while in use if plugged in.

2 hours when not in use

The POC will work for individuals who are prescribed 1-5 liters of oxygen delivered in a pulse flow.

No, the POC needs an active nasal inhalation to work. Many open their mouths and breath from them when they fall asleep in which case the POC doesn’t work as well.

Lithium-ion (94.7 Wh)

Talk to your health care provider to know for sure, you’ll need a prescription to purchase. Our POC is ideal for those who live an active lifestyle and don’t want to cart around larger units for trips outside the house.